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OPENING
HOURS
For
personal contact
and telephone
Monday 9.30am-1pm
(drop-in service)
Monday 9.30pm-4pm
(phone & appointments)
Tuesday 9.30am-4pm
(phone & appointments)
Wednesday Closed
Thursday
Closed
Friday 9.30am-1pm
(drop-in service)
Friday 9.30am-4pm
(phone & appointments)
Advice Line:
01844 214827
Appointments line:
01844 217 186 |
Registered charity
no:277014
THAME & DISTRICT CAB
Market House
North Street
Thame
OX9 3HH
Admin: 01844 217 186
Fax: 01844 261 376
Email:
thamecab@cabnet.org.uk
N.B. We do not offer advice by e-mail at present.
We will visit clients in their homes, if necessary, and depending on our
resources. Please contact us on the appointment line if you
think you need a home visit.
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THAME & DISTRICT
CITIZENS ADVICE BUREAU
COMMUNITY LEGAL SERVICE
QUALITY MARK
in
GENERAL HELP |
PRINCIPLES OF
THAME CITIZENS
ADVICE
ü
FREE
A service available to all
people regardless of ability to pay.
ü
ü
INDEPENDENT
A service you can trust which can take up any
issue with the appropriate authority on your behalf.
ü ü
CONFIDENTIAL
Our
advisers will not pass on any information to anyone outside the service
without your express permission.
ü ü
IMPARTIAL
A
service open to everybody regardless of race, gender, disability and age,
and is open to lesbians, gay men, and those living with HIV/AIDS.
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WORKING
WITH CLIENTS’ ON THEIR RIGHTS & RESPONSIBILITIES TO IMPROVE THEIR
SITUATION
GENERALIST
ADVICE PROVIDED ON:
ü
Benefits
ü
Debt/
Money Management
ü
Employment
ü
Housing
ü
Consumer
Affairs
ü
Immigration
& nationality
ü
Family
& relationships
ü
Legal
Issues
ü
Tax
Affairs and
ü
Utilities
SPECIALIST
ADVICE PROVIDED ON:
ü
Debt/Money
Management
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FOCUS
ON 2002–2003
SERVICE
DELIVERY
ü Enquiries - 8600
ü Clients
- 2682
ü Volunteer
hours worked - 3500
DEVELOPMENT
ü
Quality
Assessment Systems introduced.
ü
Community
Legal Service Quality Mark for General Help and Casework in Debt achieved.
ü
Member
of Community Legal Service
Steering Group.
ü
Bureau
administration and finance
computerised with local
and national fund raising.
ü
Electronic
information system used
for advice work.
ü
Telephone/fax
system upgraded with local fund raising.
Visit
the
Thame CAB
website
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